A visitor lands
From a search or an ad. They browse, and a question forms.
Live chat
Don't wait.Initiate.
Say hi before they bounce. A real person on every page, first.
LiveWaiting for a visitor…
The cost of waiting
Silent visitors
are lostkept leads.
0left without a word
0talking now
They look. They leave. No message.One message plugs the leak.
How it works
Quiet visit.
Closed deal.
Initio reaches out
A message fires at the right moment. By page, time on site, or referrer.
It routes itself
They pick a topic. Sales, Support or Billing. Only that team is pinged.
Your team closes it
Full context on the reply. The lead is captured on its own.
Deal.
From "just looking" to a customer, in one conversation.
Start free
What it does
Built to talk.
Not to ticket.
Live chat
Answer the moment they ask.
A lightweight widget on every page. Real replies in seconds, one shared inbox.
Explore
Visitor intelligence
Know who you're talking to.
The page, the referrer, the country, new or returning. Every reply starts with context.
Explore
Proactive chat
Reach them before they leave.
Triggers by page, time on site or referrer open the chat on your message.
ExploreSmart routing
Every chat to the right team.
Visitors pick a topic, the chat routes itself, only that team is pinged.
ExploreAnd the rest
Everything
included.
0/ 13 in the box
Canned responsesInternal notesFile sharingRead receiptsBusiness hoursOffline lead captureCSAT ratingsTags & prioritiesContacts & exportDepartmentsVisitor bansDark modeMobile app for agents soon
Pick your world
Built for
your team.
Sales 
Startups 
eCommerce 
Support Why not the others
Proactive.
Not bloated.
Pricing
Start free.
Upgrade later.
Move to Starter, Growth or Business as your team and conversations grow. No setup fees, cancel anytime.
Free
Everything to start a real conversation.
$0
Free forever
- Live chat widget on 1 site
- Shared inbox & chat history
- Basic visitor context
- Install in minutes
Starter
For small teams going live.
$19 / mo
Billed monthly
Everything in Free, plus:
- Offline lead-capture forms
- Business hours
- File attachments & CSAT
- Internal notes & push alerts
Growth
For growing sales & support teams.
$49 / mo
Billed monthly
Everything in Starter, plus:
- Department routing
- Proactive chat triggers
- Visitor intelligence
- Contacts export (CSV)
Business
For larger, multi-team operations.
$99 / mo
Billed monthly
Everything in Growth, plus:
- AI reply assistant in the composer
- Read receipts, seen ticks both sides
- Unlimited departments & chat history
- Run the widget on unlimited websites
Minutes. Paste one snippet before the closing body tag and the widget is live.
No. One snippet to install, and every setting after that lives in your dashboard.
No. The widget loads asynchronously and stays idle until an agent starts a chat.
Visitors see your hours and can leave a message, so the lead is captured, not lost.
Yes. No card to start, and no time limit.
Only people you invite. Every workspace is isolated at the data layer.
