Proactive chat
Reach outfirst.
Most visitors never click the bubble. So Initio does.
Try leaving. Move your cursor to the tabs.
Triggers watching you, live
- VisitFirst timeon load
- Time on page0:00> 0:06
- Exit intentarmedcursor → tabs
Ava · Initioreplies in secondsThe moment
Catch them
at the fork.
Initio · fired at 0:30Need a hand choosing a plan?
Yes please!
Triggers
Set the rule.
We watch.
Page, timing and source. Pull the lever.
Rule-o-matic
Need a hand choosing a plan? Happy to walk you through it.
Read the Room
They stopped scrolling.
So did we.
When someone lingers on part of a page, the chat offers help about exactly that part. Written by AI from your page's own words, checked before it goes live. How it works →
- 01They slow down on one part of the page.
- 02Five seconds in the chat notices.
- 03It speaks up about exactly that part, in your voice.
- 04Next visit it knows they're back.
Pick the voice
By hand
Or pick one
and say hi.
- Everyone on your site, live.
- One click opens a chat with any of them.
- Their widget pops open on your message.
Click a blip.
Why it works
Waiting is
expensive.
of carts are abandoned. A message at the exit is the last word you get.
the average first reply to a web lead. A trigger answers while they read.
more likely to reach a decision maker when the hello lands inside the hour.
Cart abandonment: Baymard Institute. Lead response: HBR, 2011.
