For sales teams
Be first.Win the deal.
The first useful reply usually wins. Not the cheapest. The fastest.
New lead · on /pricing
You, on Initio
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Average companyReplied0:00
7× more likely to reach a decision maker inside the hour.
Speed to lead
Every minute
costs odds.
They're on the page, question in hand.
More likely to reach a decision maker.
Same lead, a fraction of the odds.
Less likely than the team that answered first.
Now1 hour2 hours24 hours +
Likelihood to convert
Harvard Business Review, “The Short Life of Online Sales Leads” (2011): contact a lead inside the hour and you're 7× more likely to reach a decision maker, 60× more than after a day. The average first reply takes 42 hours.
The playbook
Browsing
to booked.
A message fires when someone lingers on pricing or comes back.
Live visitor intelligence: who they are, what they read.
Name and email, collected inside the chat.
Straight to the right salesperson. Book the call.
Chat to pipeline
Every chat,
on record.
- Lead details captured inside the chat.
- Tagged with page, source and history.
- Routed to the right rep, context attached.
Happy to send the Business plan numbers. Where should they go?
Sure, it's maya@northwind.co
Sent! Alex from sales will follow up today.
New lead captured just now
Routed to Alex · Sales
