Talk to users without hiring a team
When a few people do sales, support, and onboarding at once, every conversation counts, and every one teaches you something. Initio puts them all in one place, so trials get help fast and nothing slips.
Every chat is a sale, a fix, or a product insight, straight from the people using it.
Early on, a real reply is your edge
You can't out-spend bigger players, but you can out-care them. A founder who actually talks to users converts and retains better than any bot.
of users want at least one real human interaction during onboarding.
higher trial conversion when users get a human point of contact early.
of users churn in the first week, most never said a word about why.
Figures from industry SaaS onboarding, trial-conversion, and retention research.
Do it all, without the overhead
Sales, support, and onboarding from one inbox, light enough to move fast, ready to grow when you do.
Sales & support in one
Handle pre-sales questions and customer help from the same shared inbox.
Onboard trials live
Reach out the moment a new user looks stuck, before they quietly give up.
Live in minutes
Drop in one snippet, no migration, no heavy setup, no dedicated admin.
Scales with you
Add seats, departments, and routing as the team grows around you.
Start free. Grow into it.
Begin on the free plan with your first users. Add seats, departments, and routing only when you actually need them, no rip-and-replace, ever.
Free
1 seat
Your first users
Starter
3 seats
Your first hires
Growth
10 seats
Departments & routing
Business
Unlimited
Scale without limits
Punch above your headcount
Add Initio and give every visitor and trial user a real person to talk to, free to start.